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Common queries answered

Frequently asked Questions

For normal standard shipping buy from our website:

1)Ships to USA/UK/Canada by free shipping base on economic/standard shipping with tracking number, it estimated about 8-20days depend on your local delivery.

2)Will usually ship out item within 2-5 business day.

1) In case of shipping wrong items, missing item or item damaged during shipping, please contact us to report the error or damage. You will need to provide photos of the products to prove that we shipped the wrong items or damaged during shipping. We will exchange the items or you return the products and get full refund.

2) If the products have quality issues, as long as the product is unused or unwashed, you can return it to us in its original package within 7 days after received the parcel. We will either offer you a full refund or exchange according to your requests.

Please contact us before the goods be shipped out.

We will provide the tracking # of parcel once the goods be shipped out by email notification.

Yes, sure. You can contact us any time.

Please get in touch with us by submit contact form on left.

Please add the item listing to cart, you will find out if this item ship to your country or nor.

Generally speaking, if there are multiple orders, it is one package, and there may be multiple packages in batches.

It is shipped from our China warehouse.

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